Browsed by
Tag: Performance

From Account to Accountability

From Account to Accountability

From Account to Accountability

If your core business offering is doorstep delivery of products and services, then your business model would revolve around the efficiency of your delivery executives. So, you have to find new ways to increase their efficiency, in order to escalate business gains. Well, there are many employee tracking tools available today, but do they perform the last mile job admirably well?

The answer would be “No”. Most of the employee tracking tools are meant for stationary, office-only employees, and do not count the scenarios that may arise in the field. There are many grey areas left by the traditional employee tracking tools. You are never too sure about the delivery executive’s exact (real-time) location or the distance the employee has to traverse to drop an order. Lack of such insights can have a huge impact on your business. How? Well, read on and you would understand.

Mazimize Sales Force Efficiency
Maximize Sales Force Efficiency

 

As a first, without the real-time knowledge of the delivery executive’s location, you cannot effectively schedule the upcoming deliveries. There are many instances when the delivery professionals have to travel extra miles to make a delivery happen, which could have been avoided if a better tracking mechanism was in place. Then there is the big issue with travel reimbursements for delivery executives. Without a proper tracking mechanism, the businesses have to believe whatever the employee tells and disperse reimbursements likewise. Therefore, businesses tend to overspend in this regard. Apart from this, a good employee tracking tool (meant for on-field executives) would allow the business to plan out the day effectively. Right in the morning, the executive has a fair idea about the listed deliveries expected for the day. The employee also stays happy with the schedule and logical route mapping for the deliveries. This helps businesses not only manage their deliveries better but also to keep their delivery executives happy!

Best route for efficient deliveries
Best route for delivery executives

 So, now the question is: which employee tracking system would give your business solutions for all the above-mentioned problems? We have just the solution for you – RoadCast Synco. This robust employee tracking system creates a detailed employee card for each of your delivery executives. Managers can track and monitor the real-time location of the executive, the distance they have covered in a day, the deliveries they have made and the time spent per visit. It also allows the management to assign the orders to a specific executive on the go. With all these features, accountability and transparency are increased in an organization. This helps the businesses upgrade to #SuperManpower. If you too are searching for one such tool, then we have a free trial available for you.

Supply Chain Goal: Complete Transparency

Supply Chain Goal: Complete Transparency

Grow Your Supply Chain Business 

Technology & Supply Chain Business

From the suppliers of raw materials, components and services that a company needs to manufacture and distribute its products to intermediate or final customers, a supply chain requires a strong set up of technological aid to ensure a smooth functioning. Supply chains can have different organizational structures that reflect the business relationship or degree of collaboration between companies in the chain. The structures range from informal relationships, in which companies make occasional purchases from a diverse group of suppliers, to joint ventures or integrated supply chains where there is a high degree of collaboration and dependency.

Roadcast : Real Time Employee Convinience & Delivery Tracking Management Solutions
RoadCast : Real-Time Employee Convenience & Delivery Tracking Management Solutions

High Visibility is The Growth Factor

Transportation and logistics assets, such as trucks and trailers, containers, pallets, and racks must be positioned and available to meet the daily operational needs of depots, distribution centres, yards and ports. Without visibility to these assets, as they move through the supply chain, companies typically end up misplacing, misdirecting or creating buffers of their assets, which compound the inefficiencies they’re trying to reduce each day.

Efficiency Comes With Overall Tracking

RoadCast offers proven solutions to overcome this common asset visibility and inventory management challenges. RoadCast enables the smooth functioning of the entire shipping and receiving environment by providing the ability to process inbound or outbound assets, quickly locate items, view their attributes and understand their status.

Through RoadCast, you can proactively plan physical asset activity and movements, monitor and automatically receive alerts of asset movement against the planned activity and identify deviations from expected asset location or condition.  Through our real-time tracking and order management solution, the end-to-end asset management is done in the most efficient manner. Our asset management software is highly configurable, flexible and easily integrated with best-of-breed RFID, GPS and sensor technologies.

We understand the demands of each business and aim at delivering our best to the customers with a 24X7 Tech support with our dedicated in-house tech team.

For more information, log on to: www.roadcast.co.in

Third-Party Delivery Service – Threat or Opportunity

Third-Party Delivery Service – Threat or Opportunity

Third-Party Delivery Service – Threat or Opportunity

There are two constants in a business—time is precious and competitors abound. Some days, it is so busy that it’s difficult to get the next day’s order in the system while ensuring that all of tomorrow’s orders are properly prepped and ready to go. Therefore, as important as it is, it may be difficult to spend significant daily time analyzing exactly which companies are a threat and what should be done about them.

This brings us to the companies labelled as middlemen or thirdparty delivery services. Some of these may act as pure alternative delivery services for those individuals looking for a sandwich from their favorite restaurant, and others present themselves as a varied menu-intense portal where an office manager can easily order a meal for a small meeting or a large presentation.

Roadcast : Real Time Employee Convinience & Delivery Tracking
Roadcast : Real Time Employee Convinience & Delivery Tracking

Ofcourse, these services come with a price. While charges vary, both the customer and you as the caterer may have to pay. In fact, it is common for these services to bill caterers up to 10% to deliver your order.

Although using third-party services means additional orders, it could also mean additional complaints as well. In-house delivery staff can be closely monitored to ensure that delivery times stay low, orders arrive in good condition, and, when they don’t, replacements can be sent immediately with an apology. In comparison, some third-party drivers work for more than one service, so if an order is guaranteed in an hour, it could mean your customers are waiting a full 60 minutes. When an order arrives wrong, spilled, or cold and soggy, the restaurant is the one that bears the brunt of the customer’s anger, eats the cost of the replacement (plus the delivery fee) and risks a bad review.

All these third-party service companies accept orders online, they don’t provide the customer information they collect in the process to the restaurant, so you don’t have access to this for future marketing campaigns. In addition, these services can be expensive — most charge a sign-up fee, monthly fee, additional fees for extra locations and commission for every order, including repeat guests. Combined, some of these fees can add up to 30% or more.  

Restaurant owners should evaluate the pros and cons of employing third-party online ordering and delivery services before signing up. While they can help increase brand awareness and reach a wider market, they can also be expensive and risky when it comes to customer service and satisfaction. Weigh your choices carefully and evaluate whether a third-party delivery service is truly worth it for your restaurant.

Get more info at : Roadcast

Delivering food can be a good nightmare too

Delivering food can be a good nightmare too

From drunk texting the worst ex’s to telling yourself the do’s and don’ts before a date sitting on a commode, we’re interested in all the extremities that your life has witnessed you doing. Just to be sure about the percentage of people who’ve been weird with the pizza delivery guys ..um ..out of whatever emotion.

You have time to think while reading some instances that made these delivery guys question why are they delivering food in the first place.

  • Vinit from Delhi had never had a worse nightmare. He came across a bunch of youngsters that night having a pyjama party in West Delhi while he was out to deliver the last order.

Just to get their pizzas for free, they provided a wrong address to the person who took their order and when Vinit called on the number they called from, a girl says while crying “its been three years since I’ve died and only pizza can get my soul the peace I seek. Where’s my pizza?”

Of course, he said “I can’t find this address you provided” to which she said to leave it at the colony gate and when he asked who’d pay money she hung up. 5 minutes later he received a call from the same number and a guy said: “it’s been 35 minutes since I placed my order where are you, man?”

  • Raj was having a good day until he went to deliver those thin crust Gourmets to the Aroras in Bandra that day. When he raised the hand to ring the doorbell, he read this note written in cursive with five 100 INR notes attached;

Bro, please leave the pizza at the door because I’m not home and wife is going to kill me if she finds out I went on a beer run instead of waiting for her order, help the brother out and have a Hoegaarden.

Thank you.

  • Rashid was prepared for the cons of being a delivery guy on his first day of work itself when he was asked to taste the kebabs that he went to deliver to an elderly customer to check the salt for sir wasn’t up for a chance with bad tasting kebabs.

 

  • George in Los Angeles went to deliver the first pizza of that day just to come across a note that he didn’t know why he had to read. The note said:

Dear pizza delivery person,

Listen!

I am extremely hungover and it’s too much to be seen in public right now. I hate your restaurant’s pepperoni pizza, which is perhaps what I’ve ordered. Please come inside because all I want is some real talk. Grab a beer, eat your pizza and walk out like nothing happened.

Thank you.

We won’t even talk about what the restaurant faces when such incidents happen! Delayed deliveries, no proof of deliveries, haunting calls from the clients topped with the lies of delivery guys.

This is where Roadcast saves you from the pain of keeping it all together. With RoadCast, you can track your delivery guy in real time with his handset’s exact battery percentage while each delivery has to be completed by leaving a proof of it, a marker in the app and you can also live chat with all your riders in the app itself instead of having to make multiple calls to know where each of them is.

Get more info at Roadcast

Is it true that you are watching your Field Workforce appropriately?

Is it true that you are watching your Field Workforce appropriately?

Is it true that you are watching your Field Workforce appropriately?

Numerous industry specialists have expressed that their field workforce administration abandons them with a great deal to want for. As we know the initial step to successful field benefit administration is getting the perfect individual for the work. When you have that, things ought to be a cakewalk, however, it frequently isn’t. For what reason does this happen? What’s more, what would you be able to do avoid that?

Innovation can play the role of a bridge between the potential of your workforce and the final productive output. The fundamental takeaway from any field workforce administration arranging is to support the proficiency of the field specialists and their resultant change control.

Imagine that your field professional, such as your sales executive or your maintenance service professional, walks into a meeting for a predestined task and you immediately know the likelihood of a successful outcome. This goes beyond just training. It is about training and direction. Getting the right person with the right set of skill, on-time at the right destination, with the right solution. Apart from some unforeseen occurrence, your field professional would most probably perform exceedingly well.

How does this function? It’s basic, it’s about visibility, planning, control, direction, and execution. Every one of these things can be streamlined through a decent field workforce administration programming.

Plan, Track, and Direct Your Field Workforce to Excellence

Roadcast : Real Time Employee Convinience & Delivery Tracking Management Solutions
Roadcast : Real-Time Employee Convenience & Delivery Tracking Management Solutions

This is the mystery formula for the achievement of your field experts. To start with, you design.

1. Discover all the ranges of abilities of each of your field workforce.

2. Factor in every one of the abilities required to play out the different tasks related to your business.

3. Graph the cost-time-estimation of your field workforce.

At that point you plan.

1. Record all deals or administration arrangements into the framework.

2. Convey the fitting arrangement or task to the correct person.

At this point, we need to establish the difference technology, and more importantly, the technology of someone like Roadcast who has been heralded as the leading name in field workforce management, make in boosting the accuracy and legitimacy of your planning.

Now, You get your stresses out. It’s Time for Real-time Tracking with RoadCast through –

1. Structure and guide every one of the abilities of your workforce into an adaptable and complete database with offline data storage feature.

2. Create an intuitive and graded report about all possible use-cases and all their permutations.

3. Calculate the exact expense of each movement initiated by any of your field agents factoring in all settled and variable expenses.

4. Construct an agile and efficient schedule for all the tasks and appointments with a focus on optimizing all interlinking travelling involved therewith.

5. Use the dynamic calculation in your field workforce administration programming to connect the correct proficient with the proper assignment by delivery & order management software.

It’s all about reaching the right client at the right moment. Your field agent should not be stuck in traffic before a key meeting. Any delay here could be critical in terms of the overall image of your company.

You can make sure your field workforce reaches the client at the right time by optimizing their routes appropriately through Real-Time Monitoring and Reducing Decision lag.

As they are on the field, you can administer all the data getting through Roadcast’s feedback capture mechanism and Invoicing with Mobile Field Service “RoadCast Delivery” Software. Hence, the company can react in quick time to enable quick decision making by the field agent. All these things add to the overall efficiency and productivity of the processes, increasing the overall conversion ratio.

Each leg of your supply chain is made efficient through the inner workings of algorithms within At the end of it, your end-consumers get what they require on time at their preferred retail outlet, or at their homes.

With such successful automation and visibility, your field workforce can destress themselves from all the invoicing and expense maintenance drills. As all their efforts are transparent and ideal, they can feel free to concentrate on furnishing the best service rather than thinking about their next task.

Yes,Your Business needs Real-Time Tracking too!!

Yes,Your Business needs Real-Time Tracking too!!

Yes,Your Business needs Real-Time Tracking too!!

Restaurants: How do you know when to cook the next delivery meal if you have no way to track your drivers on a map?

Jewelers: How would you know where does your rider stop before delivering your high-priced products, when you suspect double-dealing the most?

Florists: When a customer calls up and asks about their delivery how would you accurately quote them an ETA over the phone without putting them on hold for 5+ minutes?

Schools: How would you inform all the parents about their pupils’ bus boarding and de-boarding at the same time?

Roadcast : Real Time Employee Convinience & Delivery Tracking Management Solutions
Roadcast : Real Time Employee Convinience & Delivery Tracking Management Solutions


 As customer expectations for convenience are increasing with the availability of on-demand experiences, more and more businesses are struggling to keep up. The advantages of Real-time delivery tracking software to the customer are well understood but if looked upon closely, you see that this is solely an advantage to your business. The hype around Real-time tracking is not for nothing!

If your customer gets to have a good experience with your services, you are assuring yourself of their loyalty with the investment you make in such

technologies. Apart from the increased efficiency of your business, you get saved from various vehicle costs, rider’s compensations, bad reviews, unreasonably delayed deliveries and what not.

Roadcast is the only company that can cater to a restaurant’s needs with its customizable application as much as it can avail ease to a supply chain’s operations.

With an eager Tech-Team and sheer passion for what they do, their customers have only seen their efficiency graphs rising. Apart from the real-time tracking that they provide, you get daily reports, idle-time, delayed delivery reports and heat maps on a single dashboard.

With its versatility, Roadcast is the only phone application that has so much to offer to each business, irrespective of its scale, without needing any good manpower for monitoring.

So what’s keeping you waiting? Visit us at : www.roadcast.in and let us know how would you want your growth graph to look!!!

IF YOU MANAGE A SUPPLY CHAIN, YOU SHOULD BE READING THIS

IF YOU MANAGE A SUPPLY CHAIN, YOU SHOULD BE READING THIS

IF YOU MANAGE A SUPPLY CHAIN, YOU SHOULD BE READING THIS

The whole process of managing goods as they move from the manufacturer to the consumer involves managing a whole lot of infrastructures, such as numerous vehicles, skilled personnel, inventory on shelves and in transit, and general finances.

No single software solution can possibly do everything you need it to do to manage your entire business. QuickBooks and Xero are great for accounting. Amazon and eBay are great e-commerce platforms. Bigcommerce, Shopify and LemonStand are all great online shopping carts. Salesforce is a high-quality CRM. But imagine trying to use Salesforce as an accounting solution or QuickBooks as shipping solution or Amazon as CRM. The best recipe for a disaster!

Choosing the right software for your business operations is no cakewalk. One needs to have a good insight of the market trends and the existing and future requirements of their business to nail this job. The right tools used for the supply chain management would take accountability for more than the jobs both your hands could hold. Now, this is when Roadcast holds the mic!

In today’s marketplace, the difference between ensuring a customer will return and losing revenue to a competitor can come down to how much visibility a brand has. With Roadcast’s real-time visibility, a company can instantly identify places where there’s too much or too little inventory, for example. Put simply, real-time visibility helps companies understand their business and better serve their customers.

Every module of SCM is planned and executed well but you can’t track the logistics in real-time to ensure that your inventory is intact and safe, you lose it all! What if you knew Roadcast offers this one-of-a-kind phone application that lets you track your vehicle freight in real-time while you can live-chat with your riders and the process is so efficient that some of the biggest names in the industry swear by it!

Supply Chain Management – Roadcast : Real Time Employee Convinience & Delivery Tracking Management Solutions
Supply Chain Management – Roadcast : Real-Time Employee Convenience & Delivery Tracking Management Solutions

Here are the five biggest reasons why you need Roadcast:

Manage Product Demand

Better information means brands can be quickly alerted to delays, slowdowns or changing trends – and make the necessary changes before it’s too late and their bottom line is affected. On the positive side, if a product is doing well, additional orders can be added to make sure you can take full advantage of a surge in popularity – and aren’t shipping product out after the fact.

Understand Inventory

Tracking inbound and outbound inventory in real-time enables you to follow where and when inventory will arrive. It helps you prepare for potential delays. Having a close connection to inventory assures you’ll never be low on stock or unable to fulfill orders.

Promote Efficiency

Real-time information makes it easy to identify, prevent and fix inefficient processes as they’re happening, rather than months after the fact. Time is money.

Get a Handle on Shipping

Current information lets you know actual delivery times and dates, giving you the information you’d need to reroute (if need be). It helps you to avoid potential man-made or natural disasters – and ensure on-time delivery.

Provide Excellent Last Mile Experiences

Real-time information lets your customer service know instantly if a product will arrive later than expected. This lets them proactively reach out to customers – instead of waiting for an unhappy call or email. No one wants to lose a customer because of a shipping delay that was out of the company’s control. Conversely, you can also let customers know that products will arrive early, or as planned.

Once you lay them out like that, the benefits of Roadcast real-time supply chain visibility are easy-to-see. Now you just need to apply visibility practices to your own organization.

For Complete Tour : www.roadcast.in

 

Efficiency : The soul of every business

Efficiency : The soul of every business

Efficiency : The soul of every business

Be it  pharmaceutical company sending their medical representatives out, a Publishing House having sales executives, FMCG or any vertical. They all need to be very efficient with their sales operations in order to last in the market.

Now arrives the question of keeping a track on the operations. All the field compel assignments in a day like meeting customers, giving samples, taking orders, collecting payments, taking feedback, putting advertisement material at client’s place, and so on are hard to monitor quite recently through telephone calls. Ask the ones who do it!

This is where technology proves to be the real aid.

Roadcast provides the most efficient sales team management mobile phone application to track all your sales operations on a single platform with such ease that it becomes multiple times easier to keep a track of them.

Any individual who know amount of time and asset wastage is relates with procedure knows how vital task manager could be. It helps you improve your sales and service team performance while increasing the employee efficiency. The depth of sales analytics provided by Roadcast guarantees that your most valuable investment- your sales team’s performance at best. It also gives you the data to make big decisions through reports.

Efficiency – Roadcast : Real Time Employee Convinience & Delivery Tracking Management Solutions
Efficiency – Roadcast : Real Time Employee Convinience & Delivery Tracking Management Solutions
  • Mark attendance in the App (Through Time & GPS Mapping)
  • Check-in and Check-out from client visit (Time and GPS Location is mapped)
  • Duration of visit automatically calculated with mapped meeting locations
  • Map client’s location with GPS coordinates
  • Create sales order (Submit order to Office/Branch/Supplier directly in real-time)
  • Payment collection details (cash or cheque) with option to take picture of cheque
  • User can submit stock status
  • After meeting employee can enter feedback of meeting
  • Create custom form which user can fill or use as survey/feedback form
  • Create Beat plan for user, app shows list of contacts where user needs to visit
  • User can create his own beat plan
  • Product list is available on Mobile App for easy reference
  • List of distributor/dealer/sub-dealer available on Mobile App
  • Outdoor marketing activity details (with Photo, Date-Time and GPS location)
  • Simple to use and reasonably priced
  • Delivers a whole new level of understanding of field sales team activities
  • No more daily/weekly/monthly sales reports – collects sales activity on the fly
  • Distance traveled is shown in app and web-panel also
  • GPS location is shown on Google maps during office hours, know where your staff is

Make sure your sales team isn’t lacking behind. Get Roadcast doing all of this for you while you plan and work on bigger things.

For Complete Tour : www.roadcast.in