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Month: July 2018

Here’s How Pathology Labs Can Provide Better Services

Here’s How Pathology Labs Can Provide Better Services

Here’s How Pathology Labs Can Provide Better Services

An increasing number of people are opting for home collection of blood samples these days, something that has created significant logistical challenges for Pathology labs. There was a time when operations of Pathology labs were limited to their laboratories, where people would come to give their samples.

Storing blood sample in a path lab
Storing Sample of Blood in a Pathology Lab

With the availability of online payment options and access to online reports, people prefer a home collection of samples. This is beneficial for people, as they can avoid the busy traffic and the prospect of waiting in queues. Home collection of samples is also useful in the case of patients, children, elderly people, and physically challenged individuals.

The increasing preference for home collection of blood samples has created numerous challenges for Path labs. For example, blood samples have a limited shelf life and they need to be delivered to the lab in a specific time frame. If there’s delay, the samples will essentially expire and they will become unusable for laboratory testing.

Phlebotomists are constantly on the move and they collect samples from various people in a particular locality. They also keep receiving new orders on the go, which creates additional problems. Finding the right phlebotomist for the job is also a challenge for Path lab, as people generally prefer to deal with someone they are familiar with.

phlebotomist collecting sample of blood from the home of sick person
Phlebotomist collecting sample of blood

Phlebotomists need to focus on their core job, which is taking the blood samples with great care and precision. They also need to ensure that the samples are stored properly and delivered in a safe manner to the lab. Phlebotomists cannot be tasked to deal with logistical issues, as it can affect their primary job of collecting samples.

For managing appointments, logistics, staffing and other tasks, Path labs need to implement advanced healthcare services management systems that would make things easier for phlebotomists.

Path labs that want to improve the efficiency of their sample collection process can use RoadCast Synco, a pioneering workforce management system. RoadCast Synco can perform various critical tasks such as real-time tracking of phlebotomists, appointment scheduling, timely collection and submission of samples, staffing, etc. RoadCast Synco gets everything done via a customizable app, which is really useful, as it can be accessed anytime, anywhere. Phlebotomists also benefit from RoadCast Synco, as they have a clear idea about their schedule and new orders are seamlessly incorporated without any major changes to the existing schedule.

With RoadCast Synco, Path labs can successfully boost their business through improved efficiency, reliability and customer satisfaction.

Your Sales Force Needs to Keep up With the Pace of FMCG

Your Sales Force Needs to Keep up With the Pace of FMCG

Your Sales Force Needs to Keep up With the Pace of FMCG

Sales force management plays an integral role in the FMCG sector, as it is tasked with the responsibility of managing complex logistics. Goods manufactured at a particular location may need to be transported and distributed across the country, which is a humongous task, to say the least. To make it even tougher, the sales force has to work within strict deadlines to ensure that goods are delivered at the right place at the right time.

increase sales force efficiencyMaximize Sales Force Efficiency

  • Shipments are channelled through a multi-layer network of regional distribution hubs and warehouses, which brings about significant challenges in terms of inventory management. Transportation of goods by rail and road also throws us numerous challenges that the sales force has to deal with on an everyday basis. One also has to consider other potential problems such as criminal activity, political unrest, and natural disasters such as floods, cyclones, etc.
  • The sales personnel working in the FMCG sector have to be constantly on the move since there is intense competition in this industry. New products are launched quite frequently and these need to be made available to customers in the shortest possible time.
  •  The sales force has to match the marketing timeline to ensure that products are available to consumers as soon as the advertisements are aired on television/online media and published in the print media. Timely distribution also becomes essential in case of seasonal products that have a limited period of usability for the customer. If there’s a delay in supplying the product at the retail level, consumers might lose interest and choose a different brand. Things like these can have serious repercussions on the sales and revenue of the entire FMCG ecosystem. This is why the sales force needs to keep up the pace with the dynamic and fast-changing world of FMCG.


task management with help of Synco
RoadCast will help you manage your Sales Force efficiently

It’s apparent that such complexities cannot be managed solely with human capability. FMCG manufacturers, distributors and wholesalers need to rely on Sales Force automation tools to ensure the optimal level of accuracy and efficiency in their operations. One such tool is RoadCast Synco, which has emerged as the preferred choice for FMCG players. RoadCast Synco is a GPS-based Sales Force automation system that can be used for various purposes such as tracking employees and shipments in real-time; assigning tasks on the go; automating attendance without biometric system; and generating reports & analytics for improved decision making. RoadCast Synco eliminates the chaos, reduces operational costs and helps the sales force to achieve the highest level of accuracy, reliability and efficiency in their operations. For more info visit

From Account to Accountability

From Account to Accountability

From Account to Accountability

If your core business offering is doorstep delivery of products and services, then your business model would revolve around the efficiency of your delivery executives. So, you have to find new ways to increase their efficiency, in order to escalate business gains. Well, there are many employee tracking tools available today, but do they perform the last mile job admirably well?

The answer would be “No”. Most of the employee tracking tools are meant for stationary, office-only employees, and do not count the scenarios that may arise in the field. There are many grey areas left by the traditional employee tracking tools. You are never too sure about the delivery executive’s exact (real-time) location or the distance the employee has to traverse to drop an order. Lack of such insights can have a huge impact on your business. How? Well, read on and you would understand.

Mazimize Sales Force Efficiency
Maximize Sales Force Efficiency


As a first, without the real-time knowledge of the delivery executive’s location, you cannot effectively schedule the upcoming deliveries. There are many instances when the delivery professionals have to travel extra miles to make a delivery happen, which could have been avoided if a better tracking mechanism was in place. Then there is the big issue with travel reimbursements for delivery executives. Without a proper tracking mechanism, the businesses have to believe whatever the employee tells and disperse reimbursements likewise. Therefore, businesses tend to overspend in this regard. Apart from this, a good employee tracking tool (meant for on-field executives) would allow the business to plan out the day effectively. Right in the morning, the executive has a fair idea about the listed deliveries expected for the day. The employee also stays happy with the schedule and logical route mapping for the deliveries. This helps businesses not only manage their deliveries better but also to keep their delivery executives happy!

Best route for efficient deliveries
Best route for delivery executives

 So, now the question is: which employee tracking system would give your business solutions for all the above-mentioned problems? We have just the solution for you – RoadCast Synco. This robust employee tracking system creates a detailed employee card for each of your delivery executives. Managers can track and monitor the real-time location of the executive, the distance they have covered in a day, the deliveries they have made and the time spent per visit. It also allows the management to assign the orders to a specific executive on the go. With all these features, accountability and transparency are increased in an organization. This helps the businesses upgrade to #SuperManpower. If you too are searching for one such tool, then we have a free trial available for you.

Increase Revenue with Sales Force Automation

Increase Revenue with Sales Force Automation

Increase Revenue with Sales Force Automation

Running a business is much like swimming in the strong river current. If you aren’t active in pushing forward then you get carried downstream and into obscurity. When talking about business success, you have to mention good business performance in the same breath. It is only by virtue of good business performance that a business can overcome its competition and obstacles posed in front of it. And to improve your business performance you need the help of Sales Force automation tools. With the adoption of Sales Force automation, businesses can guard two vital ends – their employees and customers. No wonder then that Sales Force automation has gradually become a vital implementation for rapidly improving businesses. Below are some reasons for which your business can gain with Sales Force Automation:

Improves Customer Satisfaction

Modern day customers desire more from the brands they align with. They want personal attention. And this can be done effectively with Sales Force automation. Sales Force backend is a treasure trove of customer information. With some clicks, you can know all about the customer helping you cater to personal care every time. In some of the modern-day Sales Force automation tools, details cards for each of customers is created which helps you track their history within a couple of seconds.

Easier Time Management

Customers expect their deliveries to arrive on time and at convenient timings. It is not easy to manage the customer expectations in this regard when you have hundreds of scheduled deliveries and are working with many delivery executives. Welcome to the world of modern-day Sales Force automation, where you can view the list of deliveries, the addresses of customers, their time preferences, list of deliverables, pricing and many other relevant details from a neat dashboard.

Live tracking, route planning
Real Time Location

Organizes Business Deliverables better

There is a high probability of your delivery schedule going haywire or worse still some of the deliveries not being made! You can prevent this with the adoption of Sales Force automation tools. With access to the Sales Force dashboard, your managers can schedule all the deliveries for the day efficiently (after consulting with the delivery executives). This will ease many tensions typically associated with the delivery process.

 Increases Efficiency & Accountability

 With neat plans and real-time tracking in place, the employees quickly understand their responsibilities. They understand that every minute counts, as their performance is being tracked and kept a note of. This, in turn, helps your business deliver better and timely.

Sales Force Automation
Assign Tasks to Sales Force


  • Now that you know, you would be in search of a robust Sales Force automation tool for your business. Let us introduce you to RoadCast Synco which delivers the businesses the benefits of all the above-mentioned features and much more. It can provide your business with one platform to automate everything. From planning the delivery route to expenses incurred by the employees. Switch to RoadCast Synco, and upgrade to #SuperManpower. Request a demo today & explore a whole new world of possibilities.